Terms of Use

1. Information We Collect

We may collect the following types of personal information:

•Your name, email address, phone number, and other contact details

•Information you provide when booking an appointment or requesting a consultation

•Health-related information you voluntarily submit

•Technical data such as IP address, browser type, device type, and usage patterns

•Any information you voluntarily submit through forms, calls, messages, or email

2. How We Use Your Information

We use your information to:

•Provide and manage our chiropractic and wellness services

•Process appointment requests and confirm schedules

•Communicate with you for reminders, follow-ups, or inquiries

•Improve website performance and user experience

•Comply with professional and legal obligations

•Respond to your messages and support needs

•Carry out any purpose you authorize

3. Data Protection and Storage

We use reasonable physical, technical, and administrative measures to safeguard your information from unauthorized access, disclosure, or alteration.
We retain your information only as long as necessary to fulfill the purposes in this policy or as required by law.

4. Sharing of Information

We do not sell or trade your personal data. We may share information only in these situations:

•With third-party service providers who assist in delivering services such as booking, communication, or website hosting

•To comply with legal or regulatory obligations

•With your explicit consent

All third-party partners are required to maintain confidentiality and security.

5. Cookies and Tracking Tools

We may use cookies or similar technologies to improve website functionality and analyze traffic. You may disable cookies in your browser settings, but doing so may affect certain features.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

•Access the personal data we hold about you

•Request corrections or deletion

•Withdraw consent for data processing

•Submit a complaint to a data protection authority

To exercise these rights, contact us at the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

8. A2P Messaging Terms

By opting into our SMS messaging service, you agree to receive text messages related to our services, updates, and promotions.

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to +1 289-624-1841.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our privacy policy.

9. A2P Compliance Statement

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

10. Contact Us

For questions or requests regarding this Privacy Policy, contact us at:

Advanced Spine Centre
Email: [email protected]
Phone: 289-624-1841
Address: 234 Eglinton Ave E Unit #201, Toronto